Why My Consultancy firm Loves Chatbots

Today, If you’re not using a chatbot, you’re wasting time and losing customers.

Running a marketing consultancy in India is like managing a full-fledged Bollywood production—clients demanding instant ideas, endless follow-ups, and a million questions about “ROI.”

Before I discovered chatbots, my life was a whirlwind of emails, calls, and WhatsApp messages at odd hours. Now? My chatbot does the heavy lifting, while I focus on what truly matters—growing my business!

Here’s how my chatbot became my best investment ever:


1. 24/7 Client Service – No More Late-Night SOS Calls

Ever had a client text you at 11:30 PM with urgent queries? I have.

📲 “Hey, need a social media strategy for our brand launch. Can we discuss?”

Before my chatbot, I’d either stay up answering messages or wake up to missed opportunities. Now, my chatbot responds instantly with:
✅ A quick intro to my services
✅ A link to book a consultation
✅ Case studies of past successful campaigns

So, while I sleep peacefully, my bot keeps potential clients engaged—and booked!


2. Instant Replies – Because Business Moves Fast

Marketing is all about speed. If I take too long to reply, clients move on to the next agency.

Once, I was in a pitch meeting in South Mumbai, and a big brand messaged:
📲 “Can you handle influencer marketing for our new product launch?”

By the time I got out and replied, they had already shortlisted someone else. That’s when I trained my chatbot to handle lead inquiries. Now, it:
🚀 Answers instantly with service details
🚀 Shares a link to book a call
🚀 Sends a portfolio of past influencer campaigns

Result? More leads, no lost opportunities!


3. Saves Money – No Need for a Full-Time Assistant

I considered hiring a junior executive just to manage client inquiries. But why spend 30,000 a month when a chatbot does the job for a fraction of that?

For my freelancer friends in digital marketing, this has been a game-changer. Whether they run a branding agency in Delhi or a PR firm in Bangalore, their chatbot now:
💡 Handles FAQs
💡 Filters out low-budget clients
💡 Books calls only with serious prospects

Less back-and-forth, more billable hours!


4. Handles FAQs Like a Pro – No Repeating Myself 1000 Times

If I had a rupee for every time a potential client asked me, “What are your rates?”, I’d own an office in BKC.

Instead of manually replying each time, my chatbot now answers:
📍 Pricing – “We offer custom marketing packages starting …
📍 Services – “We specialize in digital marketing, content strategy, and brand positioning.”
📍 Portfolio – “Check out our recent campaigns here.”

Clients get instant answers, and I save hours every week!


5. Boosts Sales – Chatbot = My Smartest Salesperson

Earlier, when someone visited my website, they’d browse and leave. Now, my chatbot engages them like a pro:
💬 “Looking to boost your brand visibility? Let’s create a viral campaign for you!”
💬 “Book a free 15-minute consultation now—only 2 slots left today!”
💬 “Want to see how we increased sales by 40% for a fashion brand? Click here!”

These small nudges increase conversions, turning casual visitors into paying clients.


6. Automates Appointments & Orders – No More Missed Bookings

My calendar was once a hot mess—missed calls, forgotten follow-ups, and back-and-forth scheduling.

Now, my chatbot:
📅 Lets clients pick a time slot
📅 Sends reminders before the call
📅 Collects basic info before the meeting

It’s like having a personal assistant—without the overhead cost!


The Bottom Line

If you run a marketing consultancy, digital agency, or any small business, a chatbot isn’t just useful—it’s a game-changer. It:
✅ Saves time
✅ Saves money
✅ Helps close more deals

While my competition still juggles WhatsApp messages at midnight, I let my chatbot handle the stress while I enjoy my well-earned coffee! ☕

If you are interested in knowing how broadcasting Whatsapp  messages can change your life-talk to us today at Avissa Connect.
Send us a message on WhatsApp at +91 99200 18430
Or just drop a mail at knowmore@avissa.com

Hemant Mishrra

About the author: Hemant is the Founder & CEO of branding and marketing firm ”Neeti Brand Accelerator” in Mumbai.He is a brand strategist and has worked with more than 100 brands during last two decades. He is also mentor and coach to SMEs and startups.His new techno-marketing venture “Avissa Connect” provides solutions for WhatsApp and Chatbot marketing to Business Owners.You can visit the website www.neeti.biz. You can contact him at hemant
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